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Returns & Exchanges

Complimentary returns on all U.S. orders.  Items purchased from which are not SALE or otherwise noted as FINAL SALE may be returned for a full refund to the original form of payment if returned within 15 days of receipt by mail.

Please note: All swimwear, intimate apparel, bodysuits, hosiery and SALE merchandise are FINAL SALE and NOT eligible for returns, exchanges or price adjustments. PANAREACOUTURE LLC/ DBA Valentina Shah will not accept a return on merchandise that has been washed, worn, damaged after receipt or missing the original tags. Any product that is damaged upon receipt must be reported to Customer Service within 48 hours of delivery or return might not be approved.

Return approval is at the discretion of our operations team and PANAREACOUTURE LLC/ DBA Valentina Shah reserves the right to deny any return that does not comply with our policy.   PANAREACOUTURE LLC/ DBA Valentina Shah cannot be responsible for wear and tear and any changes that occur to an item, due to the nature of garment materials.  Denied returns will be shipped back to the customer. To ensure a positive experience for all of our clients, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future return transactions from such clients at